Documents
Documents
Public offer
INTER MOBILI LLC
1. General provisions AND BASIC TERMS
1.1. Seller – Individual Entrepreneur Gerfanova Oksana Fatykhovna INN 1655513051 OGRN 1261600012882 Legal address: 420097, Republic of Tatarstan (Tatarstan), City District of Kazan, Kazan, Dostoevsky Street, Building 57, Premises 1012.
1.2. Online store - the website of INTER MOBILI LLC at the Internet address: domain https://internibysheyh.ru/. Through it, the seller conducts trade, it presents goods that the seller offers to buyers, terms of purchase, delivery, payment, return and exchange of goods. The website is available 24/7.
1.3. Buyer - any individual or legal entity that has placed an order for the purchase of goods from the seller in accordance with the procedure established by Section 3 of the offer. Consumer buyer - an individual who purchases goods for personal, family, household and other needs not related to his business activities.
1.4. Offer - a public offer of the seller to any person to conclude on its terms a contract of sale of goods (hereinafter - the contract). The offer is public (clause 2 of Article 437 of the Civil Code of the Russian Federation). The offer enters into force from the moment it is posted on the website of the online store at: https://internibysheyh.ru/ and is valid until it is revoked.
The seller has the right to change or revoke the offer unilaterally. All changes come into force and are considered brought to the attention of the buyer at the time of placement on the specified Internet page. Orders that have already been placed at the time of the change or revocation of the offer are executed on the terms of the offer that was in effect at the time of their placement.
2. SUBJECT OF THE CONTRACT
2.1. The seller undertakes to transfer ownership to the buyer, and the buyer undertakes to pay and accept the goods ordered under the terms of the offer in the online store.
2.2. Goods - any product that the seller offers for sale on the website of the online store using a catalog with names of product items that are supplied with its description (including price, information about the composition, etc.) and photographs. The current version of the catalog is posted on the website of the online store at: domain https://internibysheyh.ru/. All goods are non-food. The description of the goods is for reference purposes.
3. PROCEDURE FOR CONCLUSION OF THE CONTRACT, ORDER REGISTRATION
3.1. The moment when the buyer placed an order for the goods from the seller is recognized as the acceptance of the offer. From this moment, the contract is considered concluded.
3.2. The buyer can place an order independently on his website through the order form. An order can be placed for any product from the catalog on the website of the online store at: domain https://internibysheyh.ru/, which is in stock at the seller's warehouse.
3.3. When placing an order, the buyer informs the seller of his full name (full name, name), contact phone number and email address, delivery address of the goods (residence address), payment methods for the order.
3.4. When placing an order, the buyer independently selects the product purchased from the seller by model, color, size. The seller is not responsible for the incorrectly provided color, size, model of the product by the buyer when placing the order.
3.5. The order is considered placed, and the offer contract is concluded at the moment: - clicking the "Place Order" button at the last stage of order placement - when placing independently on the website of the online store.
3.6. In confirmation of the order and conclusion of the contract on the terms of the offer, the seller sends the date and number of the placed order by email to the email address provided by the buyer.
3.7. By placing an order, the buyer confirms that:
- he is a capable citizen or an authorized representative of a legal entity to order goods;
- he has read the current version of the offer and agrees to its terms;
- he assumes the obligation to pay for the ordered goods and accept them;
- he has provided reliable information during registration on the website of the online store and placing an order;
- he transfers to the seller for processing for the purpose of concluding and executing the contract his personal data: full name, phone number, email and delivery address of the goods (for a citizen buyer) (clause 5, part 1, article 6 of the Personal Data Law);
- he gives consent to the processing of transferred personal data for the purpose of sending him advertising messages about the product, conducting surveys and prize draws among buyers, monitoring buyer satisfaction (for a citizen buyer) (clause 1, part 1, article 6 of the Personal Data Law). The buyer has the right to withdraw consent by notifying the seller in writing at the address indicated on the website: https://internibysheyh.ru/;
- he gives consent to receive advertising and information messages in the form of email newsletters and SMS messages to the email address and phone number provided during registration in the online store (part 1, article 18 of the Advertising Law). The buyer has the right to withdraw consent by notifying the seller in writing at the address indicated on the website: https://internibysheyh.ru/.
4. ORDER COST AND ITS PAYMENT
4.1. The cost of the order consists of the price of the goods and the cost of its delivery, which are determined by the seller unilaterally. If the seller has changed the price of the goods or the cost of delivery after placing the order, the order is paid at the cost at the time of its placement.
4.2. The price of the goods is determined by the catalog on the website of the online store at: domain https://internibysheyh.ru/.
4.3. The cost of delivery is not included in the price of the goods and is paid separately.
4.4. The buyer can pay for the order by non-cash form.
4.5. In case of non-cash payment, the buyer makes a full prepayment of the order within 24 hours from the moment of its placement, but no later than 3 hours before the start of the agreed time interval for delivery of the order. The buyer's obligation to pay for the order is considered fulfilled at the moment the full amount of the prepayment is received to the seller's current account. If payment is not received within the specified period, the order is considered canceled, about which the seller notifies the buyer by email and SMS message.
5. RULES FOR CONDUCTING SALES, PROMOTIONS, ADVERTISING
5.1. The seller has the right, at his own discretion and within the terms he determines independently, to conduct advertising, sale of goods, promotions on the assortment of goods independently selected and established by him.
5.2. The buyer undertakes to monitor information about the conduct of advertising, sale of goods, promotions on the goods independently.
5.3. The period of advertising, sale, promotion begins from the moment when the relevant advertising, information about the sale, promotion appeared in one or more sources: on the official website of the seller, on platforms in social networks, in messengers, in the notification received by the buyer.
5.4. The period of advertising, sale, promotion ends at the moment when the relevant advertising, information about the sale, promotion are removed from the official website of the seller, from platforms in social networks, from messengers, or when such information was received by the buyer through a notification. At the same time, the date of completion of advertising, sale, promotion is considered to have occurred at the moment when one of the above circumstances occurred earlier than all others.
5.5. The seller is not responsible for cases when the buyer did not independently track information about the beginning and end of advertising, sale of goods, promotion on the goods.
5.6. When the seller conducts a sale of goods, a promotion on the goods and the buyer places an order during this period, the rules for returning goods established in clause 7.3 of the offer contract do not apply, the goods are not subject to return, only exchange of goods for those agreed by the parties is possible.
6. DELIVERY OF GOODS
6.1. The seller delivers the goods within the terms agreed with the buyer upon confirmation of the order in one of the following ways:
- by courier to the buyer's address;
- to the order pickup point;
- to the buyer's residence (location) address.
6.2. Upon receipt of the goods, the buyer is obliged to inform the courier or the manager of the pickup point of the order number and present an identity document. If the buyer is a legal entity, its representative presents a power of attorney to receive the goods and an identity document.
6.3. The ownership of the goods passes to the buyer at the time of actual transfer of the goods to him, subject to its full payment.
6.4. If the buyer does not appear for the goods at the pickup point within the period agreed upon when placing the order or does not perform other actions necessary for accepting the goods, the seller delivers the goods again, within new terms agreed with the buyer by phone. A fee is charged for repeated delivery.
6.5. The seller is not liable to the buyer for non-delivery or long delivery of the goods if such circumstances arose not through the fault of the seller, but through the fault of the carrier.
7. ORDER CHANGE AND REFUSAL
7.1. If after placing the order the seller reveals the absence of the ordered goods or its required quantity in the warehouse, he immediately notifies the buyer by phone. The buyer has the right to replace the missing goods with similar ones or refuse the order completely or only in part of the missing goods. At the same time, the seller is released from any liability in connection with such circumstances.
7.2. The buyer has the right by phone or email to refuse the placed order in whole or in part at any time before its transfer. Payment for such an order (or part of the order) is not made. If the buyer, who is not a consumer, has declared a complete refusal of the order at the moment when the order has already been transferred for delivery, he is obliged to pay the previously agreed cost of delivery of the order.
7.3. If the buyer refuses the prepaid order in the manner provided for in clauses 7.1, 7.2 of the offer, the seller returns the amount paid for the order (and in case of partial refusal - an amount equivalent to the cost of the order that the buyer refuses) to the same bank details from which it was received by the seller, or to other details that the buyer will inform the seller in writing. The refund is made within 7 (seven) working days from the date of refusal of the order.
7.4. By agreement with the seller, the buyer has the right to change the order no later than 24 hours before the start of the agreed time interval for delivery. If the order is prepaid, the seller adjusts its cost and informs the buyer of the amount to be paid additionally, or returns the overpayment to the buyer's account in accordance with the procedure provided for in clause 7.3 of the offer.
8. WARRANTY OBLIGATIONS
8.1. The seller provides a warranty on goods of its own production / or other manufacturers for 30 (thirty) calendar days from the date of transfer of the goods to the Buyer (date of receipt at the order pick-up point). The warranty applies to defects (defects) of the goods that arose through the fault of the Seller/manufacturer.
8.2. During the warranty period, the Buyer has the right to make claims related to defects in the goods, if they are detected within the period specified in clause 8.1 of this Offer.
8.3. Procedure for filing a claim:
- If defects are found, the Buyer is obliged to immediately, but no later than the expiration of the warranty period, notify the Seller thereof by sending a written application (claim) with a description of the defect and attached photos/videos confirming the defect to the email address specified on the website https://internibysheyh.ru/.
- The Seller, within 3 (three) working days from the date of receipt of the claim, considers it and offers the Buyer a choice of one of the following methods of dispute resolution:
- Replacement of the goods with a similar one of the same model (article) of proper quality;
- Proportional reduction of the purchase price of the goods by agreement with the Buyer;
- Other method of settlement
8.4. The goods are not subject to warranty service if:
- defects arose as a result of the Buyer's violation of the rules of use, storage or transportation of the goods, actions of third parties or force majeure;
- seals, factory warranty stickers were damaged;
- there are mechanical damages (chips, scratches) on the goods received after the transfer of the goods to the Buyer.
9. OTHER PROVISIONS
9.1. The seller is released from liability in the event of force majeure circumstances. The parties have determined that such circumstances are: emergency, unforeseen and unpreventable in advance by either Party circumstances that could not be expected or avoided, overcome (natural disasters, states of emergency introduced by state authorities, military actions, etc.), preventing the fulfillment of the terms of this offer contract, as well as circumstances beyond the control of the parties under this offer contract (delivery of goods through courier services or Russian Post, actions (inaction) of contractors, service providers, failures of automated website systems, etc.).
9.2. Statements, notifications, notices, demands or other legally significant messages with which the law or this offer contract associates civil law consequences for the parties, entail for this party such consequences from the moment of delivery of the relevant message to it or its representative. A message is considered delivered at the moment it is received by the party through a source (platforms on social networks, the website https://internibysheyh.ru/), messengers, SMS notification to the phone number specified by the party, and in cases where it was received by the person to whom it was sent (addressee) through Russian Post or a courier delivery service, to the order pick-up point, but due to circumstances depending on him, it was not delivered to him or the addressee did not familiarize himself with it.
9.3. The seller is considered to have received a legally significant message only if it is sent through a source (platforms on social networks, the website https://internibysheyh.ru/) or to the address specified on the website https://internibysheyh.ru/.
9.4. All disputes and disagreements are settled by the parties through negotiations. If disputes are not settled through negotiations, claims arising from the offer contract are resolved by the parties in a claim procedure. The deadline for responding to a claim is 10 (ten) working days, which begins to be calculated from the next working day after the day of receipt of the claim. If disputes are not settled through negotiations and in the claim procedure, the dispute is submitted to court for resolution in accordance with the legislation of the Russian Federation.
9.5. The recognition of any clause of this offer as invalid does not entail its nullity as a whole.
9.6. In all other respects not regulated by this offer contract, the parties shall be guided by the legislation of the Russian Federation.
